[. . . ] Xerox Corporation is not responsible for any direct, indirect or other damage arising from or related to use of this manual. All rights reserved. · Phaser 6110 and Phaser 6110N are model names of Xerox Corporation. · Apple, TrueType, Laser Writer, and Macintosh are Trademarks of Apple Computer, Inc. · Microsoft, Windows, Windows 98, Windows Me, Windows 2000, Windows 2003, Windows NT 4. 0, and Windows XP are registered trademarks of Microsoft Corporation. [. . . ] The high altitude may affect the print quality such as loose toner or light imaging. You can set this option through Printer Settings Utility or Printer Tab in printer driver's properties. Refer to the Software Section for detail. · Clean the inside of the printer. Contact a service representative. Character voids are white areas within characters that should be solid black: · You may be printing on the wrong surface of the paper. See page 8. 1. A Horizontal stripes If horizontally aligned colour or black streaks or smears appear: · A toner cartridge may be installed improperly. Contact a service representative. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 6. 7 Solving Problems Troubleshooting Error Messages When the printer experiences an error, the control panel will indicate an error message with the indicator lights and the Status Monitor program window will display to show the printer's status or errors. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error. Common Windows Problems Problem "File in Use" message appears during installation. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. "Fail To Print", "A printer timeout error occurred. " messages appear. Close all other applications, reboot Windows and try printing again. LED status legend symbol for green light on symbol for red light blinking symbol for red light on symbol for light off These messages may appear during printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred. Incompatibility between the PDF file and the Acrobat products: Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options. LED pattern Possible Problem and Solution The blinking toner cartridge is low. You can temporarily improve print quality by redistributing the toner. See "Redistributing Toner" on page 5. 2 The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing. NOTE:It will take longer to print when you print a PDF file as an image. NOTE: Refer to the Microsoft Windows 98/Me/NT 4. 0/2000/ 2003/XP User's Guide that came with your PC for further information on Windows error messages. The lighting toner cartridge is empty. See "Replacing Toner Cartridges" on page 5. 3 · The lighting toner cartridge is totally exhausted. See "Replacing Toner Cartridges" on page 5. 3 · The lighting toner cartridge is wrong. To solve the problem, see "Clearing Paper Jams" on page 6. 3. If this problem occurs, contact your service representative. Common Macintosh Problems Problem The printer does not print PDF file correctly. Possible Cause and Solution Incompatibility between the PDF file and the Acrobat products: Printing the PDF file as an image may solve this problem. [. . . ] WHEN PRINTING A DOCUMENT CONTAINING MANY PAGES, PRINTING PERFORMANCE MAY BE ENHANCED BY CHOOSING SOCKET FOR PRINTER TYPE OPTION. 6 7 8 9 10 Your printer's IP address appears on the Printer List, and is set as the default printer. Enter the printer's IP address in the Printer Address field. If you cannot determine the queue name for your printer server, try using the default queue first. Click Add. For a USB-connected Macintosh 1 2 3 4 5 6 Follow the instructions on "Installing Software for Macintosh" on page 22 to install the PPD and Filter files on your computer. Your printer appears on the Printer List, and is set as the default printer. 23 Using Your Printer with a Macintosh Printing NOTES: · The Macintosh printer's properties window that appears in this User's Guide may differ depending on the printer in use. [. . . ]